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Water Billing ends customer self assessment (TeleRead) water meter reading program


In March, Durham Region reached a significant milestone moving from the customer self-assessment (TeleRead) water meter card program to full water meter readings by our Meter Readers staff. Thanks to the work of the Finance team, radio frequency (RF) read...

Release Update - March 2024


We are committed to enhancing our online services. As part of our continuous improvement process, we have released another update to the 311 Portal. Service Requests included in this release are: Durham Region Birder Permit Request Fire Flow Test Request...

Welcome to the myDurham 311 Customer Portal


Durham Region has launched this self-service portal so residents can request a service or report an issue to the Region. You can use this portal to submit and track requests for many Regional services such as waste and recycling, water and sewer, and traf...

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System Maintenance Notification - 21st March 2024


The myDurham 311 Portal will be undergoing scheduled system maintenance on 21st March, from 1:00 AM to 7:00 AM. This maintenance is part of our commitment to continue providing the highest quality of service and ensuring the reliability of our platform. D...

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