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Need to Pay a Bill?
The Durham Region has introduced a new customer portal that can be used to access MyDurhamWater, please visit: Sign in to MyDurhamWater.
Within MyDurhamWater (MDW) users can:
Are you moving?
Have you recently purchased a house in Durham Region or are moving from one property to another and have questions about your water? Visit Water Billing - Region of Durham to answer any questions you may have.
Do you have questions about your well?
Have questions about your well? Please visit Private Wells - Region of Durham.
Still have questions?
For more information and frequently asked questions regarding water billing in the Durham Region, check out: Water Billing - Region of Durham.
Below you'll find service requests related to Water and Sewer at the Durham Region. If you don't see a specific service request please fill in the "Contact Us" form in the footer below.
Disclaimer:
Personal information provided to the Regional Municipality of Durham is only used for the purposes of processing your transaction and administering your payment. The information collected is subject to and handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). The Regional Municipality of Durham does not collect your debit or credit card details; this information is managed by our payment processor and is subject to their own privacy policies and procedures, as well as any applicable privacy laws, independent of The Regional Municipality of Durham. They may impose an additional transaction fee based on your transaction associated with The Regional Municipality of Durham. For more information on how the Region manages your personal information, please review the Region of Durham's Terms of Use and Privacy Statement.
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