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Need to Pay a Bill?

The Durham Region has introduced a new customer portal that can be used to access MyDurhamWater, please visit: Sign in to MyDurhamWater.

Within MyDurhamWater (MDW) users can:

  1. Create an account
  2. Close an account
  3. Moving - Update Address on Water Billing 
  4. Name Change - Update Name on Water Billing 
  5. Meter Reading Request
  6. Pay Bills & More!

Are you moving?

Have you recently purchased a house in Durham Region or are moving from one property to another and have questions about your water? Visit Water Billing - Region of Durham to answer any questions you may have.

Do you have questions about your well?

Have questions about your well? Please visit Private Wells - Region of Durham.

Still have questions?

For more information and frequently asked questions regarding water billing in the Durham Region, check out: Water Billing - Region of Durham

Below you'll find service requests related to Water and Sewer at the Durham Region. If you don't see a specific service request please fill in the "Contact Us" form in the footer below. 

Please select one of the following:

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