Water and Sewer

Need to Pay a Bill?

The Durham Region has introduced a new customer portal that can be used to access MyDurhamWater, please visit: Sign in to MyDurhamWater.

Within MyDurhamWater (MDW) users can:

1. Create an account
2. Close an account
3. Moving - Update Address on Water Billing 
4. Name Change - Update Name on Water Billing 
5. Meter Reading Request
6. Pay Bills & More!

Are you moving?

Have you recently purchased a house in Durham Region or are moving from one property to another and have questions about your water? Visit Water Billing - Region of Durham to answer any questions you may have.

Do you have questions about your well?

Have questions about your well? Please visit Private Wells - Region of Durham.

Still have questions?

For more information and frequently asked questions regarding water billing in the Durham Region, check out: Water Billing - Region of Durham. 

Below you'll find service requests related to Water and Sewer at the Durham Region. If you don't see a specific service request please fill in the "Contact Us" form in the footer below.