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<div data-wrapper=true style="font-size:9pt;font-family:'Segoe UI','Helvetica Neue',sans-serif;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Township of Scugog Council and staff receive frequent requests for traffic calming measures.  To improve safety for all road users (drivers, cyclists and pedestrians), the Township has undertaken or is in the process of undertaking several initiatives to reduce speeding and speed related collisions on Township roads.</span></span></span><ul style="list-style-type:circle;"><li style="list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Approval of a new Traffic Calming Implementation Protocol that provides a methodology for evaluating and prioritizing traffic calming locations.</span></span></span></li><li style="list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Establishment of Community Safety Zones adjacent to all elementary schools which allow police to increase fines for traffic infractions.</span></span></span></li><li style="list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Usage of two mobile speed display boards across the Township to reduce speeds and provide data for DRPS to target excessive speeders on the road.</span></span></span></li><li style="list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Provision of free lawn signs asking drivers to “Please Slow Down”</span></span></span></li><li style="list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Installation of the new, reduced speed limit signs across the Township. </span></span></span></li><li style="list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">New Pedestrian Crossover at the intersection of Old Simcoe Road and Doctor Archer Drive in Port Perry.</span></span></span></li><li style="list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">New Pedestrian Crossover at the intersection of Simcoe Street and Paxton Street in Port Perry.</span></span></span></li><li style="list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">New Pedestrian Signals at the intersection of Highway 7/12 and Cragg Road in Greenbank</span></span></span></li><li style="margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="line-height:115%;">Neighbourhood surveys and design for traffic calming in the highest priority areas based on the Traffic Calming Implementation Protocol</span></span></span></span></li></ul>
<p style="margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="line-height:115%;"></span></span></span></span><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Please view steps below on 'How to submit a Service Request'. </span></span></span></p>
<p><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Creating and submitting a Service Request through My Scugog Connected is quick and easy. To do so, you'll need to follow a few steps outlined below. Once submitted, your request will be reviewed and assigned to the appropriate department, and the work is pending, assigned, or scheduled. In progress means we're on it. Estimated times to complete vary by request type. Sign in to receive communication email updates or visit the portal for updates.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><strong>Step 1:</strong> Start creating a service request by clicking the button 'Service Request' on the MyScugogConnected.ca portal</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><strong>Step 2:</strong> Click on Roads and Sidewalks.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><img alt="" data-mce-="" data-mce-selected=1 data-msdynid=___aa203a5c-bf3e-ed11-bba2-0022483d5ee0___ data-msdyntype="data:image/png;base64" height=135 src="/api/data/v9.0/msdyn_knowledgearticleimages%28aa203a5c-bf3e-ed11-bba2-0022483d5ee0%29/msdyn_blobfile/$value" style="box-sizing:border-box;border:0px;cursor:default;vertical-align:middle;outline:black solid 1px;color:rgb(0, 0, 0);font-family:Verdana, Arial, Helvetica, sans-serif;font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(239, 239, 239);text-decoration-style:initial;text-decoration-color:initial;" width=137></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><strong>Step 3: </strong>Next provide the Service Request location on the map.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">There are three options to do it:</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><strong>Option 1:</strong> Start typing the municipal address in the text box located in the upper right corner of the map.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><strong><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Option 2: </span></span></span></strong><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Click on the map to drag it. Zoom in and out using the '+' and '-' buttons on the top left of the map. you can select 'Point', 'Polygon' or 'Intersection'.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><strong>Option 3:</strong> Click find near my location on the top left of the map. Will only work if you are at the correct location of the Service Request.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;">Once you have the correct location it appears on the map.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><strong>Step 4:</strong> Click next at the bottom of the map.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><strong>Step 5:</strong> A message displays 'Here are some existing Service Request that appear to match the issue you are reporting. If this is the case, we are already aware of the issue, and are working to resolve it. You can select an existing request and subscribe to receive updates, instead of creating a new one.' Or you can check the box with the message 'My request differs from the ones above. Continue with creating my request'. Then click 'Next'.</span></span></span></p>
<p style="margin-left:32px;margin-bottom:13px;list-style-position:inside;"><span style="font-family:Arial,Helvetica,sans-serif;"><span style="font-size:12pt;"><span style="line-height:115%;"><strong>Step 6:</strong> A Fillable form appears with drop downs. Required fields in this section are' please select your road issue type' and 'please specify your issue'. For example, 'Road Maintenance' is the road issue and 'pothole' is the specific issue. Description is optional unless you specify other than you are required to fill out the text box of 'Description/ Additional details'. It is optional to upload a picture in the 'Attach a file' then click 'Choose File' Select image and click open. Then Click next after you have filled out mandatory and optional fields.</span></span></span></p></div>

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