Access or Correction Request

 

You can access many public records without making a formal request under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and/or the Personal Health Information Protection Act (PHIPA). To determine whether you need to make a request or if you need assistance in completing this form, contact the Access and Privacy Office of the Region of Durham by email at foi@durham.ca or call (905) 668-7711, extension 2204. 

Note: Access Requests cannot provide answers to questions; they can only provide you with responsive records that may answer your question(s).

 

For personal information requests, you must provide proof of your identity before records containing your personal information are released to you. If you are requesting records for another person, you must provide proof that you have the authority to act for that person (e.g., authorization form, guardianship order).

General information requests are for all other requests for information, whether about a person other than yourself, or about a government program or activity.

 

Please ensure your name and contact information are entered accurately, as this information will be used to contact you and/or to provide the information you requested.

 

Provide as much detail as possible about the requested information. For personal information requests, provide the name that should appear on the records. If applicable, specify the time period for the records (e.g., from 2008/05/30 to 2009/02/05).

 

For all general and personal requests, you must pay a non-refundable $5 applicable fee. Personal Health information requests e.g., Long-Term Care under PHIPA do not require an application fee. Cash and debit payments must be made in person and cheques/money orders are payable to the Regional Municipality of Durham.

For e-Transfers, send your payment to payments@durham.ca and include: “FOI [your First and Last Name]” in the message field. Please be advised that the Region will not be responsible for any additional charges levied by your financial institution if using this payment method.

 

Please click the button below to submit an access request.

 

 

Service	Fee
Required Application Fee	$5
Photocopying	$0.20 per page
CD-ROM	$10 each
Shipping Cost	As billed
Search Time (general requests only)	$7.50 per ¼ hour
Record Preparation (general requests only)	$7.50 per ¼ hour

 

If the estimate of fees is $100 or more, you may be required to pay a deposit equal to 50 per cent of the estimate before any further steps are taken to respond to your request.

MFIPPA permits the waiver of all or part of the fee in certain circumstances. To request a fee waiver, contact the Access and Privacy Office to learn how by emailing foi@durham.ca or calling (905) 668-7711, extension 2204.

 

Requesters and affected parties have the right to appeal the Region’s decision(s) regarding a request. Appeals must be submitted to the Information and Privacy Commissioner of Ontario (IPC) within thirty (30) days of receiving the decision. Visit the IPC’s website for more information on the appeal process and associated fees.

 

Contact the Access and Privacy Office at foi@durham.ca or by phone at (905) 668-7711 extension 2204.