<div data-wrapper=true style="font-size:9pt;font-family:'Segoe UI','Helvetica Neue',sans-serif;">The Active Transportation (AT) and Transportation Master Plan (TMP) recommends facility improvements and supporting policies and programs to meet future transportation needs. The Transportation Master Plan is strategic policy document that guides how a municipality’s transportation system will grow and develop over time. Generally, AT and TMP’s assess existing and future travel patterns, and identify policies, programs and infrastructure improvements to establish and maintain the transportation network needed to serve these demands consistent with the municipality’s long-term vision and goals. What did the study involve?
<ul style="list-style-type:circle;"><li style="list-style-position:inside;">Creating an equitable transportation system, including an interconnected network of active transportation facilities that optimize existing infrastructure.</li><li style="list-style-position:inside;">Identifying and proposing ways to mitigate current and future road needs;</li><li style="list-style-position:inside;">Providing supporting policies on matters related to the design and operation of the transportation network, including matters such as safety, traffic management and pedestrian crossings; and</li><li style="list-style-position:inside;">Itemizing infrastructure requirements for building and maintaining the Township’s transportation network in the short, medium and long-term.</li></ul>

Please view steps below on 'How to submit a Service Request'. 
Creating and submitting a Service Request through My Scugog Connected is quick and easy. To do so, you'll need to follow a few steps outlined below. Once submitted, your request will be reviewed and assigned to the appropriate department, and the work is pending, assigned, or scheduled. In progress means we're on it. Estimated times to complete vary by request type. Sign in to receive communication email updates or visit the portal for updates.
Step 1: Start creating a service request by clicking the button 'Service Request' on the MyScugogConnected.ca portal
Step 2: Click on Roads and Sidewalks.
<img alt="" data-mce-="" data-mce-selected=1 data-msdynid=___54f25bcb-bf3e-ed11-bba2-0022483d5ee0___ data-msdyntype="data:image/png;base64" height=135 src="/api/data/v9.0/msdyn_knowledgearticleimages%2854f25bcb-bf3e-ed11-bba2-0022483d5ee0%29/msdyn_blobfile/$value" style="box-sizing:border-box;border:0px;cursor:default;vertical-align:middle;outline:black solid 1px;color:rgb(0, 0, 0);font-family:Verdana, Arial, Helvetica, sans-serif;font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(239, 239, 239);text-decoration-style:initial;text-decoration-color:initial;" width=137>
Step 3: Next provide the Service Request location on the map.
There are three options to do it:
Option 1: Start typing the municipal address in the text box located in the upper right corner of the map.
Option 2: Click on the map to drag it. Zoom in and out using the '+' and '-' buttons on the top left of the map. you can select 'Point', 'Polygon' or 'Intersection'.
Option 3: Click find near my location on the top left of the map. Will only work if you are at the correct location of the Service Request.
Once you have the correct location it appears on the map.
Step 4: Click next at the bottom of the map.
Step 5: A message displays 'Here are some existing Service Request that appear to match the issue you are reporting. If this is the case, we are already aware of the issue, and are working to resolve it. You can select an existing request and subscribe to receive updates, instead of creating a new one.' Or you can check the box with the message 'My request differs from the ones above. Continue with creating my request'. Then click 'Next'.
Step 6: A Fillable form appears with drop downs. Required fields in this section are' please select your road issue type' and 'please specify your issue'. For example, 'Road Maintenance' is the road issue and 'pothole' is the specific issue. Description is optional unless you specify other than you are required to fill out the text box of 'Description/ Additional details'. It is optional to upload a picture in the 'Attach a file' then click 'Choose File' Select image and click open. Then Click next after you have filled out mandatory and optional fields.</div>

Can't find what you're looking for?

If you are unsure who is responsible for handling your request, or if this issue presents a potential hazard or safety concern, please call 905-985-7346

Service Requests

Service Request #	Request Types
CAS-154023-S0W8K9	Road Issues
CAS-154020-B7Y1Y3	Road Issues
CAS-153852-J0H8Y5	Road Issues
CAS-153839-T4G3V9	Road Issues
CAS-153827-Q5M2N6	Road Issues

View All

Active Transportation Plan and Transportation Master Plan

Can't find what you're looking for?